FAQ
What is your return policy
We hope that you are completely satisfied with your purchase from Aeline Collective. In the event that you would like to make a return, our policy is as follows:
You have 30 days to make a return from the time of delivery for a store credit or refund. We are unable to process any exchanges at this time. Merchandise that has been washed, worn, or show signs of wear without the tags attached will not be accepted. All returns must be approved before a refund will be initiated.
Please use our returns portal to start your return.
Visit our Refund Policy Page for more information.
When will my order ship
We currently ship within the United states + Canada only
FREE ECONOMY SHIPPING ON ORDERS OVER $100.
We aim to ship out your orders as quickly as possible. Orders are fulfilled Monday-Friday and will ship within 1-3 business days. The estimated arrival dates given when selecting your shipping speed do NOT include this processing time. This is the estimated time it will take for the package to arrive once it is with the carrier.
If you place an order on a holiday or weekend, the order will be shipped within 1-3 business days following the order date.
Please visit our Shipping Policy page for more information.
How do I contact you?
Please use the Contact Us page to send us a message directly.